Refund policy

Return requests must be submitted within 30 days of delivery. To request a return, contact us before sending any item back and include your order details and reason for return. Items must be unused, in their original condition, and returned with original packaging and included accessories. We will provide return instructions after reviewing your request.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or was sent in error. Contact us promptly with your order details and clear photos if an item arrives damaged, defective, or incorrect so we can review the issue.

Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may require additional time to post the refund. Original shipping charges are not refundable unless required by applicable law.

Contact: Runqvex Ventures, Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, United States. Phone: +1 409-334-8480.